Responsible Gaming Policy

At Laser365, we believe gaming should stay fun, exciting, and firmly within your control. While our platform offers real-money fantasy sports, sports betting, and live casino experiences, we also recognize that any form of monetary gaming requires responsibility, balance, and awareness.

This policy explains the tools, safeguards, and support options we provide to help you play responsibly — and what you can do if you feel gaming is affecting your time, finances, or wellbeing.

1. Our Commitment to Safe Play

Laser365 promotes skill-based, legally compliant gameplay designed for adults aged 18 and above. We do not encourage excessive play, chasing losses, or spending money you cannot afford to lose.

Our mission is simple:
 ✅ Make gaming entertaining
 ✅ Keep players in control
 ✅ Prevent gambling-related harm
 ✅ Support users who need help

Responsible gaming is a shared commitment we provide tools and support, and you make informed decisions while playing.

2. What Responsible Gaming Means

Responsible gaming is the practice of:

  • Setting spending and time limits before you play

     

  • Treating gaming as entertainment, not income

     

  • Avoiding emotional or impulsive betting decisions

     

  • Knowing when to pause, stop, or seek help

     

The goal is not to stop players from enjoying games, but to make sure playing never disrupts personal life, work, health, or finances.

3. Who Should Not Play on Laser365

You should not use the platform if:

⚠️ You are under the age of 18
 ⚠️ You are attempting to recover previous financial losses
 ⚠️ You are borrowing money to continue playing
 ⚠️ Gaming is affecting your mental health, work, or relationships
 ⚠️ You have previously self-excluded from the platform
 ⚠️ You are unable to control time or money spent on gaming

If any of these apply, we strongly recommend self-exclusion or seeking support immediately.

4. Player Protection Tools Available on Laser365

To support responsible use, Laser365 provides built-in account controls that you can activate at any time:

✅ Deposit Limits

Set a daily, weekly, or monthly cap on how much money can be added to your wallet. Once set, the system will automatically block further deposits.

✅ Loss Limits

Stop losses from exceeding a fixed amount. Once the limit is reached, betting and casino gameplay will pause automatically.

✅ Time-Based Session Reminders

Get alerts after a fixed time spent on the platform (example: every 30, 60, or 120 minutes).

✅ Self-Exclusion (Temporary or Permanent)

Users may request a cool-off break (7 days, 30 days, 90 days) or a permanent account block. During this period, logins, deposits, and gameplay are restricted.

✅ Account Deactivation on Request

Users may permanently close their account at any time by contacting support.

✅ KYC & Age Verification

No withdrawals or high-value betting is allowed until identity and age are verified.

Request Self-Exclusion or Limits – Contact Support

5. Warning Signs of Problem Gaming

If you notice any of the following, it may be time to step back:

  • Spending more money or time than intended

  • Feeling anxious or restless when not playing

  • Hiding gaming activity from family or friends

  • Borrowing or using credit to continue gaming

  • Chasing losses to “win it back”

  • Skipping sleep, work, or responsibilities to play

  • Feeling guilt, depression, or stress after betting

Recognizing the signs early is the first step toward regaining control.

6. How We Detect and Protect At-Risk Players

Laser365 actively monitors accounts for:

🔍 Unusual activity spikes
 🔍 Repeated failed deposits or high-value losses
 🔍 Signs of compulsive or automated behaviour
 🔍 Duplicate or underage accounts

If we detect risk, we may:

✅ Issue a warning message
 ✅ Temporarily freeze gameplay
 ✅ Offer self-exclusion support
 ✅ Request identity or financial verification

We reserve the right to block accounts where we believe continued use may cause harm.

7. 18+ Policy & Age Verification

Laser365 is strictly for adults aged 18 and above.
 We verify age through PAN, government ID, and banking details during KYC.

If an underage account is detected:

❌ All gameplay will be immediately blocked
 ❌ Funds may be frozen pending investigation
 ❌ Account will be permanently closed

Parents and guardians should monitor device access to prevent minors from using gaming apps.

8. External Support Resources

If you feel you may need professional help, these independent organizations can assist:

  • Gamblers Anonymous India

     

  • International Responsible Gambling Council (IRGC)

     

  • National Mental Health Helpline (India) – 1800-599-0019

     

  • Online counselling platforms (e.g., YourDOST, MindPeers, etc.)

     

You are not alone — support is available and confidential.

9. How to Request Limits, Account Suspension, or Help

To activate deposit limits, loss limits, or self-exclusion, contact us:

📩 Email: support@laser365.com
 💬 Live Chat: Available 24/7 inside the app
 📱 WhatsApp Helpdesk: +91 8618504360

Subject line example:
 “Responsible Gaming Request – Account Limit / Exclusion”

All requests are processed manually to prevent accidental or unauthorized changes.

10. Final Reminder

Gaming should always be a form of entertainment — not pressure, stress, or financial risk.
 If you choose to play, play smart, play within limits, and know that help is always available when needed.