Contact Us – We’re Here to Help 24/7
Whether you need help with deposits, withdrawals, KYC verification, account login, or game rules, our support team is always available. We don’t use bots or automated replies — every message is answered by a real support agent trained to resolve issues quickly and clearly.
✅ Support Channels
| Support Type | Details | Response Time |
|---|---|---|
| Live Chat | Available inside the app & website | 2–5 minutes |
| Email Support | support@laser365.com | Within 6–12 hours |
| WhatsApp Helpdesk | +91 9XXXX XXXXX | 10–15 minutes (10 AM – 2 AM) |
📌 Email replies may take slightly longer during peak match hours, but chat support is always prioritised.
What We Can Help You With
We handle all types of account and gameplay queries, including:
- ✅ Login and password reset issues
- ✅ Deposit & UPI payment concerns
- ✅ Withdrawal status or delay checks
- ✅ KYC and document verification
- ✅ Bonus, cashback, and referral questions
- ✅ Fantasy team scoring & rules clarification
- ✅ Live betting and odds-related queries
- ✅ App installation or technical glitches
No question is too small — if you’re stuck, message us anytime.
Before You Contact Support
If you’re looking for a quick answer, these resources may help:
🔹 FAQ Page – Common questions answered in one place
🔹 Bonus Terms – Rules for cashback, welcome offer & referral rewards
🔹 Withdrawal Policy – Timeframes, limits, verification process
🔹 Responsible Gaming – Account limits & self-exclusion options
Our Support Philosophy
We believe good support is not just about answering questions — it’s about transparency and respect. That means:
✅ No hidden fees or silent account freezes
✅ Every withdrawal is trackable from your dashboard
✅ Agents explain why something is happening, not just “please wait”
✅ No scripted replies — real human responses
✅ Screenshots and live video call support available for KYC issues
Business & Partnership Enquiries
For collaborations, sponsorships, and media requests, please email:
📩 partnerships@laser365.com (placeholder)
If You’re Reporting a Technical Issue
To speed up resolution, send us:
- Registered mobile number
- Screenshot or screen recording
- Time & date of error
- Device model + app/browser version
This helps support diagnose the issue instantly instead of asking multiple follow-ups.
We're Always Improving
Your feedback has helped shape new features, faster withdrawals, and a smoother app experience. If you have suggestions, complaints, or feature requests, we want to hear them.
“If it matters to you, it matters to us.”
Final Note
You’re not just contacting support — you’re reaching a team that takes your gaming experience seriously. Whether you’re a new user or a high-stakes regular, your issue gets priority until it’s resolved.